Frequently Asked Questions
1. Why should I get a Photobooth for my event?
Photobooths are a classic and fun way to create memories and provide your guests with a keepsake for your social gathering, whether be a wedding, Prom, Birthday Party, school events, or a baby shower, photobooths are a cost effective way to provide fun and create lasting memories. It also can be an amazing tool to increase exposure for your business during a Grand Opening or Corporate Event.
2. What do you need us to provide for the photobooth?
We want you to focus on your event, we bring everything necessary, the only thing we ask for is that there is a reliable power source (outlet) within 20 feet, and if you have social media option, a reliable wifi, or at least cell reception available.
3. How much space do you need to setup?
We request at least a 8×8 for open air booth, we do prefer a 10×10 space to ensure we are not blocking any walking areas and it provides ample space for guests to check out our props, take photos and ensure everyone is having fun safely. If you are unsure if the space will work, let us know ahead of time and we will be happy to assist you.
4. When will the photobooth be setup at my event?
Our Attendant will arrive approximately a hour to 45 minutes prior to the requested start time. We understand certain events have a strict setup timeline, let us know if this apply to your event, and we will try our best to ensure we meet your required timeline.
5. Does my requested hours include setup time?
Do not worry, setup time is on us. The hours you select for your event is the time where the photobooth is up and running for you and all your guests to capture all the fun and amazing moments together. Setup and breakdown is both on our own time, free of charge.
6. Can the booth be setup outside? Do you need extra lighting?
YES it can. Our photobooths look great indoors and outdoors. Each of our booths comes with its own modeling light so we do not require any additional lighting to be provided. However, for outdoor events, we do have some additional requirements that must be met in order to guarantee the quality of our service and protection of our equipment, such as: access to a power source, level ground, cover from inclement weather. Wind, rain, and hot sun are not great for our booth or your guests.
7. I don't like any of the templates in your gallery, can you create one to match my invitation or include our logos?
Yes we sure can. We will happily customize a template for your event to match your vision. If you want us to match an invitation, or you have seen one online that you like us to match, let us know. We can incorporate logos, photos, or match colors to the template. Small customizations we will gladly do it for you. If you have something elaborate in mind, we can have one of our designers customize one from scratch to match your theme until you are satisfied. This option can be added to your package.
8. Do you bring props? Can I use my own props as well?
Yes we do, we bring a table full of props, masks, glasses, mustaches and such. We also bring theme specific props to your event (i.e. wedding, birthdays, corporate events, quince, sweet sixteen, luau, Christmas and many more). Contact us if you are unsure about a specific theme and we will try our best to accommodate you. You can also bring your own props if you’d like.
9. Can I bring my own scrapbook / photo album?
Yes you can bring your own scrapbook. However, we are not responsible for the whereabouts or the completion of the scrapbook. With our scrapbook add-on, we will print extra print specifically for the 12×12 scrapbook we provide and encourage each guests to sign it. We will deliver the scrapbook at the end of the event to you with any additional photos we have.
10. Do you require a deposit?
Yes, we require a $100 non-refundable deposit at the time of booking. The deposit is applied to your total balance.
11. When is my balance due?
The remaining balance is due 3 days prior to the event. However, if you would like to pay in cash or check at the event, the balance must be paid prior to the start of the booth. For corporate clients, we understand additional requirements for payment, please contact us to coordinate arrangements.
12. What form of payment does Peek a Pose Photobooth accept?
We accept Credit/Debit Cards, Cash, and certain conditions, we do accept Venmo/Zelle with prior coordination. Checks will only be accepted by corporate/organizational clients, personal checks will be accepted on a case by case basis with prior coordination.
13. Our venue requires Certificate of Insurance from the vendors, do you provide that?
Yes we do provide Certificate of Insurance (COI) when required at no cost, just let us know and we will provide you with a copy. If the venue requires us to add them as an “additional insured”, you can add it to your package and provides us with the venue point of contact, and we will coordinate everything directly with them on your behalf to ensure we are in compliance, and don’t worry, we will ensure we communicate with you when its completed for peace of mind.
14. I had an event recently, how long does it take for the photos to be uploaded into the online gallery?
Upon the completion of your event, we ask for 48-72 hours grace period before the photos are uploaded into the gallery. This provides us with ample time to review and edit your photos for quality. If you do not see your gallery after 72 hours, please follow up with us and we will be able to provide a timeline for your gallery.